Terms & Conditions

Any use of this site is governed by the policies, terms, and conditions set forth below. Your use of this site, ordering goods indicates your acceptance of these terms and conditions. All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of The Perfect Instrument Shop (collectively "content") exclusively belong to The Perfect Instrument Shop or its appropriate content suppliers or licensors and may not be used, copied , limited, modified, displayed, published, sold, publicly performed, distributed or commercially exploited, in whole or in part, without the prior written permission of The Perfect Instrument Shop or the applicable trademark holder. You may not use any meta-tags or any other "hidden text" utilizing any name, trademark, or product or service name of The Perfect Instrument Shop without The Perfect Instrument Shop prior written permission. In addition, the style of the Site, including all page headers, custom graphics, button icons, and scripts, is the service mark and trademark of The Perfect Instrument Shop which may not be copied, imitated, or used (in whole or in part) without The Perfect Instrument Shop's prior written permission.

Reference to any products, services, processes or other information, by trade name, trademark or otherwise, which does not constitute or imply endorsement, sponsorship or recommendation thereof reserved by The Perfect Instrument Shop. All rights not expressly granted are reserved by The Perfect Instrument Shop. Violators will be prosecuted to the full extent of the law.

Copyright of Content

All The Perfect Instrument Shop customers are allowed to post messages, texts, files, images, photos, or other materials (collectively "content") while you place a review. Anything you post to the Site or provide to The Perfect Instrument Shop is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as: authorship right) to The Perfect Instrument Shop without charge and The Perfect Instrument Shop shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. What's more, all the Submissions posted on, transmitted through, or linked from the service, are the sole responsibility of the person from whom such Content originated. More importantly, you are entirely responsible for each individual item ("Item") of Content that you post, email or make available through the service. The Perfect Instrument Shop does not control and is not responsible for Content made available through the service, and that by using the service; you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or objectionable. Furthermore, the The Perfect Instrument Shop site and Content available through the service may contain links to other websites, which are completely independent of The Perfect Instrument Shop.

Order Acceptance

Terms of payment are within our sole discretion and unless agreed to by The Perfect Instrument Shop. Payment must be received by The Perfect Instrument Shop prior to The Perfect Instrument Shop's acceptance of an order. The Perfect Instrument Shop is not responsible for pricing, typographical or other errors in any offer by The Perfect Instrument Shop and reserves the right to cancel any orders resulting from such errors. Charges will appear on your card as "ThePerfectInstrumentSh"

Return and Refund

In order to obtain your refund, contact customer service by phone or email and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send back the opened/unopened product to our fulfillment center at the address listed below, within thirty (30) days of the date you received the product. In order for your refund to be processed the opened/unopened product must arrive at our fulfillment facility within thirty (30) days of the date you received the product. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account and may take up to 3-7 business days to show in your statement, depending on the speed of the processing bank.

We are unable to accept returns/exchanges if:

Item(s) were a final sale item

Please follow these instructions when completing a return or exchange:

Place unopened/opened items in a box with email confirmation/RMA# or original receipt and a note detailing your preference for either exchange or refunds. We cannot process an exchange or refund unless you provide return tracking information. Note: If the customer is within their 30 days the customer can return item(s) for a full refund.

Mail your package to:

  • Berrie Tach LLC
  • 3025 Whitten Rd, Lakeland, FL 33811 USA

Refunds

  • Refunds will be issued to the credit card used during your purchase, or in the form of store credit. Refunds cannot be issued to an alternative credit card, account, or payment method. Once we have received your returned item(s), we will inspect them and process your exchange or refund request within 48 hours.
  • If you have any questions, feel free to reach us any time at support@ThePerfectInstrumentShop.com

ONE TIME PURCHASE:

When you order, you are paying only one of the prices below with free delivery. You will not be billed further and if you have any questions or concerns you can reach customer service by calling 877-252-2262. Your credit card will be billed as "ThePerfectInstrumentSh" on your statement.

PRICING DETAILS:

Drum Pad: $29.95 / each
Professional Grade Full-Size Violin Bow: $39.95 / each
Handcrafted 16-String Mahogany Lyre Harp: $49.95 / each
Heritage Carved Wooden Cello Holder: $69.95 / each

Standard Shipping:

Your order will be shipped by USPS Standard Shipping, you will not be charged shipping on your order from The Perfect Instrument Shop. Your package will be shipped by USPS and will arrive in 5-7 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.

30 Day Refund Policy:

Opened/Unopened Merchandise can be returned within 30 days from delivery date to receive a full refund.

No Warranties

  • The Perfect Instrument Shop and the materials contained therein are provided without warranties of any kind, express or implied. You expressly agree that the use of the site, including all content or date distributed by or, downloaded or accessed from or through the site, is at your sole risk.
  • The Perfect Instrument Shop does not represent or warrant that materials in the site are accurate, complete, current, reliable or error-free.
  • The Perfect Instrument Shop is not responsible for typographical errors or omissions relating to pricing, text or photography. We cannot and do not represent or warrant that the site or its server(s) is (are) free of viruses or other harmful components, including content that is posted by third parties. You should use industry-recognized software to detect and disinfect viruses from any download.

About Modifications

The Perfect Instrument Shop reserves the right to change or modify any of the terms and conditions contained in these Site Terms, or any policy of the site, from time to time at any time and in its sole discretion. If The Perfect Instrument Shop decides to change these Site Terms or a Site policy, it will post a new version on the site and update the effective date set forth above. Any changes or modifications to these Site Terms will be effective upon posting of the revisions. Your continued use of the site following the posting of any changes or modifications constitutes your acceptance of such changes or modifications.